Client Rights

Client Rights – Rule 5122-26-18 (D) of the Ohio Administrative Code

 All who access mental health services are informed of these rights:

1) Services are appropriate and respectful of personal liberty. The right to be treated with consideration, respect for personal dignity, autonomy, and privacy, and within the parameters of relevant sections of the Ohio Revised Code and the Ohio Administrative Code

2) The right to reasonable protection from physical, sexual, emotional abuse. Inhumane treatment, assault, or battery by any other person

3) The right to reasonable assistance, in the least restrictive, feasible environment.

4) The right to participate in any appropriate and available service that is consistent with an Individual Service Plan (ISP), regardless of the refusal of any other service, unless that service is a necessity for clear treatment reasons and requires the person’s participation:

5) The right to give full informed consent to any service including medication prior to commencement and the right to decline services including medication absent an emergency

6) The right to participate in the development review and revision of one’s own individualized treatment plan and receive a copy of it

7) The right to freedom from unnecessary or excessive medication, and to be free from restraint or seclusion unless there is immediate risk or physical harm to self or other:

8)The right to be informed and the right to refuse any unusual or hazardous treatment procedures

9)The right to be advised and the right to refuse observation by others and by techniques such as one-way vision mirrors, tape recorders, video recorders, television, movies, photographs or other audio and visual technology. This right does not prohibit an agency from using closed circuit monitoring to observe seclusion rooms or public areas, which does not include bathrooms or sleeping areas

10)The right to confidentiality of communications and personal identifying information within the limitations and requirements for disclosure of client information under state and federal laws and regulations

11) The right to have access to one’s own client record unless access to certain information is restricted for clear treatment reasons. If access is restricted, the treatment plan shall include the reason for restriction

12) The right to be informed a reasonable amount of time in advance of the reason for terminating participation in a service, and to be provided a referral, unless the service is unavailable or not necessary

13) The right to be informed of the reason for denial of service

14) The right not to be discriminated against for receiving services on the basis of race, ethnicity, age, color, religion, gender, national origin, sexual orientation, physical or mental handicap, developmental disability, genetic information, human immunodeficiency virus status, or in any manner prohibited by local. State or federal laws;

15) The right to know the cost of services

16) The right to be verbally informed of all client rights, and to receive a written copy upon request

17) The right to exercise one’s own rights without reprisal, except that no right extends so far as to supersede health and safety considerations

18) The right to file a grievance

19) The right to have oral and written instructions concerning the procedure for filing a grievance, and to assistance in filing a grievance if requested

20) The right to be informed of one’s own condition

21)The right to consult with an independent treatment specialist or legal counsel at one’s own expense

 

At any time, a client or a person filing a grievance on the patient's behalf have a right to file a grievance with any of the organizations listed below:

 

CLIENTS RIGHTS OFFICER:

Jasmine Cooper, Practice Administrator

513-616-8774 phone    5113-861-0105 fax

199 William Howard Taft Road Cin. OH. 45219

jcooper@thehealthexperiences.com

 

CORPORATE COMPLIANCE OFFICER:

Leslie Wilson-Jenkins 

803-413-2330 phone    803-753-9552 fax

199 William Howard Tadt Road Cin. OH. 45219

lesliewj@thehealthexperiences.com

 

THE HAMILTON COUNTY COMMUNITY MENTAL HEALTH BOARD

2350 AUBURN AVENUE

CINCINNATI, OH. 45219

 

OHMAS

30 EAST BROAD STREET, SUITE 1180

COLUMBUS, OH. 43266-0414

(614) 466-2596 (614) 481-7555

 

DISABILITY RIGHTS OHIO

200 SOUTH CIVIC CENTER DRIVE SUITE 300

COLUMBUS, OH. 43215

 

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES OFFICE OF CIVIL RIGHTS

REGION: Attn. Marilyn Brushered

233 NO. MICHIGAN AVE, SUITE 240

CHICAGO, IL. 60601

 

OFFICE OF THE AMERICAN WITH DISABILITIES

U.S. DEPARTMENT OF JUSTICE

P.O. BOX 6618

ADA INFORMATION LINE 800-514-1301     800-514-0383

 

NURSING EDUCATION& NURSING REGISTRATION BOARD

17 SOUTH HIGH STREET, 17TH FLOOR

COLUMBUS, OH 43266

(614) 466-3934 (513) 946-8600

RREVISED  5/23/22